Technical Representative Resume
This is a free Technical Representative Resume example that covers objectives and tips to gets you the best job. This professional resume template with action words will help you in writing perfect CV for the desired Technical Representative Job.
Technical Representative Job Description
- Identifies customer needs/requirements and recommends/quotes appropriate Dell Enterprise products/solutions. May be an enterprise specialist (Networking, Servers and/or Storage).
- Acts as a technical resource to support the sales organization to meet and/or exceed their objectives.
- Works with Systems Consultants to sell complex enterprise products/solutions.
- Focuses on passionate delivery of a positive and rewarding customer experience according to Dell standards.
- Stays up to date on new product technology offerings.
- Assists in the on-going technical education/development of the team.
Sample Technical Representative Resume Template
Contact information
In this section you have to include your Name, current home address, Mobile telephone number, Landline telephone number and your personal email address which is currently used.
- Full name
- Present and permanent addresses
- Telephone numbers
- Email address
Professional or career objective
Your objective is the one that clearly underlines your aims and aspirations in that profession. For example a Technical Graduate will have to write an objective which is concise and precisely speaks about his role that he wants to play in the Organization.
Sample Objective for Project Manager
To obtain a responsible and challenging position with a progressive company where my work experience will have valuable application and utilization of my opportunity for advancement.
Career Achievements
If you have any major Career Achievements or any Appreciation then this is the section where they should be listed. For Example a Technical Representative can add his/her career achievements like,
- Traveled extensively performing laser leveling system installations on motor graders, tractors, dozers, and paving machines.
- Satisfied all customers and received various awards for best customer representative.
- Trained company personnel and clients on computer specific system, along with installing and troubleshooting all software issues.
- Provided technical support to the team members.
- Received numerous letters of recommendation, and appreciation from customers, and management.
Experience
Previous work experience plays an important role while applying for a Job and hence it should be well presented in the resume. Most of the questions during your resume will be related to the previous job that you had and hence you should be well prepared for it. You should begin with putting the name of the organization that you worked for, the duration of your work and the post or the designation at which you were working. After this, you can effectively place points in a bulleted format that talk about the responsibilities and the achievements that you may have achieved during your stay at the previous organization. The work experience of an experienced Technical Representative applying for a job would look like,
Technical Representative
Spectra-Vision, Chennai, 2007-Present
- Performed duties as technical representative to domestic & international clients.
- Provided training to operators and technicians, sales support to end customers and dealers.
- Provided technical help desk support to domestic and international clients and technicians.
- Repaired to component level, all laser instruments and machine control system components.
Mechanic/Technician
McLean Company, Chennai, 2006-2007
- Performed duties as a mechanic and technician troubleshooting and rebuilding paving machines, compactor/vibratory rollers, etc.
- Manufacturers include: Barber-Green/Cat, Cedarapids, Ingersol-Rand, Mauldin, and Lee Boy paving machines. Also performed service and repair on Kawasaki end loaders.
Maintenance Technician
International Mill Service, Chennai, 2004-2005
- Electrical, hydraulic, pneumatic, mechanical technician, maintaining a large man-operated robot used in the surface conditioning of steel slabs. Troubleshot, repaired, and maintained PLC and relay logic motor controls including 3 phase 480VAC.
- Verified, proofed, and improved French, German, and English electrical and hydraulic schematics for function and performance. Did repairs in an on-call, swing shift environment.
Quality Control Technician
Hillton’s Ltd., Faridabad, 2002-2003
- Performed duties as a technical writer to establish quality control documents and procedures for the manufacturing of electro-mechanical automotive components.
- These documents included FMEA´s, Process Flow Charts, and 5-Step Analysis sheets.
Engineering Assistant
Electronic Warfare Associates, Faridabad, 2000-2001
- Performed duties as a graphics designer for the Dayton office.
- Provided quality assurance for classified electronic equipment for military studies.
Education and Certification
The academic details need to be mentioned in a tabulated format with respect to the degrees or the courses that the candidate would have undertaken in the past. The latest degree or course comes first followed by the last completed course and hence forth going backwards. For example a Technical Representative who has completed post graduation or graduation course is applying for a Job or to a company or an organization then his/her details would be like,
- B.E.(Computer Science)
JICTE, Jaipur, 2000
Honors
If you have won any competitions national or international then they could also be highlighted here. For example a Technical Representative could lay stress on any exams that he may have given or any seminars or conferences attended. If you are a part of any honorary society or any nonprofit organization then that could also be added here.
The honors and the activities section of a Technical Representative would look like,
- Received TR award for four consecutive years, 2001-2004.
- Member of AIEE, since2000.
- Member of PETA, since 2003.
References
The References are generally required so that your present employer can gauge you through the eyes of the people who you were associated with or have worked for. So your teachers or college professors’ details could be placed here. Or your past employer who you would have worked under can also be used as a reference. Ensure that the people whose names you enter know you well and do inform them that you are placing their names as reference because many companies call to confirm. For example the references section of a Technical Representative could also look like,
Mr. Def
Sr. Manager
Spectra-Vision
abc@iiijjkk.com
Salary Range of a Technical Representative
- The average salary received is approximately Rs. 17000 per month. This works out to an annual pay package of 2 Lakhs to 2.25 Lakhs per annum CTC.
- The salary from an American perspective works out to be $5500 per Month.
Note: This salary may be variable and it may change from organization to organization.
Frequently asked Technical Representative Interview Question
- How long were you prepared to work on a call before escalating it?
- What percentage of every 8 hour shift were you either on the phone or available to take a call?
- Would you say there was much diversity in the type of calls you received?
- How did you like working third shift?
- What percentage of your cases needed 2 or more calls to clear the same issue?
- How did you deal with really upset customers?
- How many angry customers would you refer to your supervisor in a week?
- How do you feel about going on the road from time to time?
- Could you deliver a training class if necessary?
- How would you deal with a disruptive student?
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